Reference

How regal88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your payments and keep things secure.

Account data handled with careTouch 'n Go eWallet, Boost, GrabPay payment data protectedYour data never sold to third partiesAccess and correction requests acceptedAvailable where local law permits

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

regal88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, contact details and login credentials — alongside transaction records generated each time you deposit or withdraw via Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Device identifiers and session data are captured

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automatically to detect unusual activity on your account. We do not collect more than is necessary for those purposes. Payment data tied to your wallet transactions is used solely to process and reconcile those transactions; it is not shared with advertisers or unrelated third parties. Where
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we engage service partners — for example, payment processors that support your DuitNow or Maybank2u transfers — those partners receive only the minimum data required to complete the task, and they are bound by confidentiality terms. Your account data is stored on secured infrastructure. Access is
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restricted to authorised personnel only. If you are in Kuantan or anywhere else in Malaysia, the same data practices apply uniformly across your account. We keep your data for as long as your account remains active and for the period required by applicable law after closure.
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Eligibility to hold an account depends on local law; data collected reflects only the activity of accounts that are permitted where local law applies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Keep Your Account and Data Secure

Security on the account side is not a single setting — it is a set of layered practices covering how data moves, where it sits and who can see it. Each layer below describes a specific part of how we manage your information, from the moment you log in to the moment a withdrawal clears back to your wallet.

Account Security

Each login session is validated through an OTP step tied to your registered contact. Unrecognised device access triggers an additional verification check before your account opens.

Cookie Usage

We use session cookies to keep you logged in during a visit and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for the duration your account is active plus the period required by applicable law post-closure. Transaction logs from Touch 'n Go eWallet or GrabPay deposits are retained for the same window.

Requesting Changes

Submit a correction or deletion request via live chat or the Help Centre ticket form. We verify your identity first, then action the request and confirm completion back to you.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly. We aim to acknowledge data requests within a reasonable period and respond in full once your identity has been verified.

Common Questions About Your Privacy at regal88

These are the questions we hear most often about how personal data is managed on the platform. Each answer reflects our actual practice — not a generic policy summary.

We collect your name, contact details, login credentials and the device information from your first session. No additional data is collected beyond what your account and payment processing require.

Transaction records from Touch 'n Go eWallet, Boost and GrabPay are stored on secured infrastructure with access restricted to authorised personnel. We do not store full wallet credentials — only the transaction reference needed to reconcile your account.

Yes. Submit a data access request through live chat or the Help Centre form. Once your identity is verified against your account details, we will compile and send your data record.

We do not sell or share your data with advertisers. Payment processors supporting DuitNow or FPX transfers receive only the minimum transaction data needed to complete processing, under confidentiality terms.

Send a deletion request through the Help Centre ticket form or via email with your registered username. We verify your identity, then process the removal and confirm once complete, subject to legal retention requirements.

We retain account and transaction records for the period required by applicable law after closure. Once that window passes, records are removed from active systems in line with our data retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Inforegal88 Glossary InfoAnchor Game

How regal88 Handles Your Personal Information

How We Keep Your Account and Data Secure

How to Reach Us About Your Data

Common Questions About Your Privacy at regal88

01 What personal data does regal88 collect when I register?

02 Is my payment data from Touch 'n Go eWallet or Boost stored securely?

03 Can I request a copy of the data regal88 holds on me?

04 Does regal88 share my data with advertisers or third parties?

05 How do I ask regal88 to delete my account data?

06 How long does regal88 keep my data after I close my account?

Privacy Policy

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